How do I get a refund for my online deposit? Information August 22, 2017 08:38 Updated Simply send an email requesting your refund supplying your name, current address and the date the deposit was placed to firstname.lastname@example.org or use our Contact Us page. Related articles I have a problem with an item I bought, what do I do? How much is the deposit to bid online? Can you deliver? How do I pay for my goods if I win? Whats included in the membership? Comments 0 comments Please sign in to leave a comment.